Elevating Human Abilities Since 1967
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BI Buzz Services


Due to the COVID-19 pandemic, the BI Buzz Café, located inside Kaiser Permanente Medical Office Building at 2240 Mercury Way in Santa Rosa will be closed until further notice. Thank you for your understanding and our apologies for the inconvenience.


BI Buzz Services is the latest addition to Becoming Independent’s Social Enterprise Division. Thanks to a ground-breaking partnership with Sonoma-Marin Area Rail Transit (SMART Train), BI operated the concession services aboard the entire fleet from 2017 to 2020.

Now, Kaiser Permanente and BI will celebrate a significant milestone in their longstanding partnership with the opening of the BI Buzz Café at the new Mercury Way Medical Offices. The café will feature locally sourced “grab and go” sandwiches, salads, and wraps, as well as coffee and pastries provided by local vendors such as Taylor Lane Organic Coffee.

Interested in having a BI Buzz concession stand in your place of business?
Contact JayJay Rico at 707.524.6613 or jrico@becomingindependent.org to learn more!



Fun Fact:

The BI Buzz allows us to interact with close to 5,000 community members on a monthly basis, creating increased awareness about Becoming Independent and the services we offer.


From the moment that BI approached us about operating the café at our new facility, we knew it had the potential to build in a very positive way on a longstanding community partnership. They’re excited to have the opportunity to offer their participants opportunities for job training and social interaction, and we’re delighted that these interactions promise to help dispel stigmas about people with different abilities.
P.L. Maillard

Medical Group Administrator, Kaiser Permanente

Proudly partnering with the following businesses:

Taylor Lane Organic Coffee

Jackson Family Wines

Morris Distributing

Kaiser Permanenté                                                          … And more!